Constituting an IC or GRC committee is not the same as building one. Most training describes the law and stops there. Participants leave knowing what the Act says. They rarely leave knowing what to do when something actually happens.
This suite is designed differently. Each module starts with the participant, not the legislation. It builds a skill or changes a practice, through activity, scenario, and discussion. The law is context, not the curriculum.
Three programmes, each designed for a specific audience. Available as standalone modules or as a full organisational deployment.
Knowing the Act and running a defensible inquiry are not the same thing. This programme gives IC and GRC members the practical skills to do both: structured interviews, sound evidence assessment, and findings that hold up under scrutiny.
PoSH isn't the only complaint on your desk. This programme builds a structured investigation methodology for the full range of workplace matters: misconduct, grievance, and conduct, including obligations under the Industrial Relations Code.
The interview is where most investigations are won or lost. In partnership with IMS Australia, this module teaches the technique: PEACE model planning, ethical elicitation, and records that produce reliable, court-ready information.
All programmes are methodology-based, practitioner-led, and benchmarked against AWI and IMS global standards. Available as standalone modules or as a full organisational deployment across all levels.
In partnership with Interview Management Solutions (IMS, Australia). Evidence-based investigative interviewing training built for workplace, PoSH, and employment relations settings, not adapted from law enforcement, but designed for this work from the ground up. A first in India.
The internationally recognised structure for ethical, evidence-based investigative interviews: Preparation and Planning, Engage and Explain, Account, Closure, Evaluate.
Non-coercive, rights-respecting interview practice, per the UN Special Rapporteur's framework on effective interviewing for investigations.
The world's first investigative interview management software. Skill made observable and measurable. More on TILES ↓
In partnership with Interview Management Solutions (IMS, Australia).
CEO, Interview Management Solutions. Creator of the TILES System®. 30+ years in law enforcement and government investigations. UK Home Office Investigative Interview Trainer since 1996; Lecturer in Policing, Charles Sturt University. Has trained investigators for the World Bank Group, European Investment Bank, ATO, and Westpac.
Training Consultant, WORQsense. Over 30 years of sales experience across diverse training verticals. A former Internal Committee (IC) Member and Chairperson, she brings ground-level, practical insight to WORQsense's training and capacity-building programmes.
Most IC and GRC interviews are planned in Word and conducted with a notebook. TILES replaces that with a structured, court-admissible digital record: pre-interview planning, in-interview execution, post-interview evaluation, all logged in a digitally signed, read-only Forensic Log.
Structured topic management mapped to objectives before entering the room, with tactical notes and linked documentary evidence.
Every action is recorded in a digitally signed, read-only log. The exported Interview Report is admissible in court and regulatory proceedings.
Multiple investigators and supervisors can work across the interviewing workflow together, remotely and securely, with role-based access.
Browser-based on web, tablet, and mobile. Integrates with existing HRMS and case management systems via API.
WORQsense is the authorised partner for TILES System® in India. Subscriptions through WORQsense include a free user induction. Contact us for plans and pricing.
All modules available individually or as a full suite deployment. In-person, virtual, or blended. Groups of 12–25; larger cohorts by arrangement.
All modules available online. Practical exercises, case-based scenarios, live facilitation. Available nationwide across India and New Zealand.
Self-paced preparation combined with live facilitated sessions. Suitable for teams with varying schedules or distributed across locations.
Available in Bangalore, Delhi, Auckland, and Dunedin. Other locations by arrangement. Full-day and multi-day formats available.
Tell us your team size, current capability level, and which audiences need to be reached. We'll recommend the right modules and format.