Pillar 02 · Investigate to Withstand

The inquiry must stand up.
We build it to.

Led by Sreevidya Varma, AWI Certificate Holder (AWI-CH). Independent, structured workplace investigations with findings defensible in court, to the board, and to the people involved.

Backed by global standards

The standards that make findings hold up.

Sreevidya Varma is one of a small number of AWI Certificate Holders in Asia, and the only independent practitioner in India. More than 300 investigations across 50+ organisations, spanning IT, automobile, FMCG, aerospace, BPO, education, and unionised environments, since 2014.

The AWI-CH is the only ANSI-accredited global benchmark for workplace investigation practice. Rigorous and examination-based: planning, interviewing, evidence assessment, credibility analysis, and defensible reporting.

AWI certificate programme ↗
Standards applied on every engagement
  • AWI-CH, the investigator's qualification

    The person conducting your investigation has passed the examination. Not someone in the firm. The qualification is individual, not organisational.

  • PEACE model & Méndez Principles, interview methodology

    Structured, bias-free, trauma-aware interview practice. Used by law enforcement and regulators globally. Applied in every WORQsense interview, complainant to respondent to witness.

  • Legally compliant but procedurally deficient is still a liability

    Most IC members know the PoSH Act. Few know how to conduct a defensible inquiry. The gap is where organisations are exposed, in court, appellate review, and board scrutiny.

The inflection point

Why this matters now.

PoSH obligations maturing

After a decade, regulators and courts are examining process quality, not just compliance. Weak investigations are now a documented liability.

GRC mandate under the new labour codes

The Industrial Relations Code extends structured grievance handling to a far broader class of employers. The obligation is coming before most organisations are ready.

Scrutiny rising

Tribunals now examine how an investigation was conducted, not just what it concluded.

Improvisation no longer defensible

Ad-hoc responses create legal, ethical, and reputational exposure. Good intentions are not a substitute for process.

When to engage

Is this your situation?

WORQsense handles PoSH Act 2013, GRC under IR Code 2020, misconduct, conduct, and employment matters, and Section 10 conciliation when the complainant requests it.

A PoSH complaint has been received

The 90-day deadline is running. The IC is untested. Or the complaint involves a senior leader. Each of these changes what the inquiry needs to be.

A GRC matter requires investigation

Grievance Redressal Committee matters under the IR Code 2020 require independent investigative capability, separate from PoSH, and equally demanding of process rigour.

Internal capacity is compromised

The internal team knows the parties. Or leadership is implicated. Or the IC has never run an inquiry before. Independence is not optional when proximity is a fact.

A prior investigation is being challenged

A previous inquiry is subject to court challenge, appellate review, or board questioning. An independent assessment of process and findings is required.

Conciliation has been requested

Under Section 10 of the PoSH Act, the complainant may request conciliation before an inquiry. This requires a credentialled process. Sreevidya Varma is an AMINZ-credentialled mediator.

ERA exposure (New Zealand)

A personal grievance, dismissal, or disciplinary matter requires a defensible process under the Employment Relations Act 2000.

Every engagement

Four commitments. No exceptions.

Independent investigations into sexual harassment, bullying, and serious misconduct, conducted to the AWI-CH standard. Findings tied to evidence. Inferences documented. Credibility assessed without bias. Built to survive challenge.

Defensible

Built to withstand challenge in court, on appeal, and under procedural review.

Independent

No advisory role, no prior relationship, no conflicting position, and free to reach unwelcome findings.

Trauma-aware

Practice that accounts for trauma's impact on memory, disclosure, and credibility.

Precise

Honest scope, proportionate conclusions, no inflated findings.

Every investigation report carries a systems signals section - what the inquiry revealed about the structural, cultural, and leadership conditions behind the complaint. For clients who want to go further, ReWireWorks ReWireWorks takes it from there.

Methodology partner

The interview is where investigations succeed or fail.

Structured, evidence-based interviews are the foundation of every defensible finding. WORQsense applies IMS investigative interviewing methodology throughout every engagement.

Global training partner
Interview Management Solutions, Australia

IMS is a specialist investigative interviewing organisation that applies and teaches internationally recognised best practice, including the PEACE model and Méndez Principles, supported by the proprietary TILES System® for interview planning, management and evaluation in workplace settings.

WORQsense contextualises these best-practice interviewing approaches for PoSH, GRC and employment relations settings across India and New Zealand. It is purpose-built for workplace investigations rather than adapted from law enforcement.

PEACE model

Preparation and Planning, Engage and Explain, Account, Closure, Evaluate. A structured framework that produces reliable evidence and protects procedural integrity from first contact to final report.

Méndez Principles

UN-grounded principles for non-coercive, trauma-aware interview practice. Applied across every interview in every engagement: complainant, respondent, and witness.

TILES System®

IMS's structured interview management framework. Applied in investigations and taught in WORQsense capability programmes so IC members and HR teams can conduct interviews to the same standard.

Every engagement starts with a conversation.

No pitch, no pressure. Tell us about the matter and we'll tell you honestly whether and how we can help.