TILES System® · IMS Australia

The interview is where investigations succeed or fail.

TILES System® is the world's first investigative interview management software. It replaces paper plans and Word documents with a structured, court-admissible digital record — from the first interview to the final report. Available for Indian organisations through WORQsense.

The problem with paper

Most IC and GRC interviews are planned in Word and conducted with a notebook. That record will not survive scrutiny.

When a finding is challenged in court, appellate review, or before the board, the interview record is examined first. Gaps, inconsistencies, and the absence of a structured plan are the first things an opposing counsel looks for.

TILES places a digital footprint across the entire investigative interviewing workflow: pre-interview planning, in-interview execution, post-interview evaluation. Every action within the system is recorded in a digitally signed, read-only Forensic Log — making the record of the interview itself court-admissible and forensically robust.

For Indian organisations operating under the 90-day PoSH timeline, or the GRC inquiry requirements under the Industrial Relations Code 2020, this is not optional rigour. It is what the process demands.

Developed by IMS Australia

TILES System® is developed by Interview Management Solutions (IMS), Australia — specialists in investigative interviewing methodology used by law enforcement, regulators, and professional investigators globally.

Authorised partner for India

WORQsense is the authorised partner for TILES System® in India. Every subscription through WORQsense includes a free user induction — so your IC or GRC team is operational from day one.

Configurable for your context

TILES is adaptable to any investigative remit. For Indian organisations: PoSH Act 2013 inquiries, GRC matters under the Industrial Relations Code 2020, misconduct, and disciplinary proceedings.

What TILES does

End-to-end management of your investigative interviewing workflow.

From interview planning to post-interview evaluation, TILES replaces fragmented, paper-based processes with a single, secure, structured digital workflow.

01
Strategic interview planning

Plan each interview using structured topic management — Occurrence, Person, Place, Evidential and more. Map objectives to each phase before entering the room. Add tactical notes and link documentary evidence directly to interview objectives.

02
Integrated mapping & timeline

Build evidence maps and event timelines as interviews progress. Swipe to Timeline™ lets investigators tag statements directly to the chronology in real time — creating an instantly searchable briefing record.

03
Collaboration & supervisory workflow

Multiple investigators, senior investigators, and supervisors can work together across the interviewing workflow, remotely and securely. Role-based access ensures each user sees only what they need to.

04
Forensic interview log

Every action taken within TILES is recorded in a digitally signed, read-only Forensic Log Table. The exported Interview Report and Forensic Log are admissible in court and regulatory proceedings.

05
Enterprise management dashboard

Track interview plans, evaluate investigative outcomes, and measure efficiency across your organisation's investigative interviewing workflow from a single dashboard.

06
Multi-platform & API integration

Browser-based: web, tablet, and mobile (iOS and Android). Integrates with existing HRMS and case management systems via API — no duplicate data entry, no siloed records.

Security & data

Built for high-stakes investigations. Every design decision reflects that.

Records produced by TILES meet the standard required for court and regulatory proceedings — because the system builds rigour in by design, not by effort.

256-bit SSL encryption

Bank-grade SSL data encryption on all transmissions. Hosted on Microsoft Azure cloud infrastructure with 99.99% uptime — servers located in the Netherlands and Australia with automatic routing to the nearest server.

Cyber Essentials Plus certified

Independently verified certification that cybersecurity measures meet rigorous industry standards. Enterprise clients can also deploy TILES on their own servers to comply with in-house IT security governance requirements.

Forensically robust records

Every system action is recorded in a digitally signed, read-only Forensic Log Table. The Interview Report and Forensic Log can be exported and retained for court scrutiny — admissible in proceedings wherever the record is examined.

Pricing

Three plans. Corporate pricing available through WORQsense.

All subscriptions through WORQsense include a free user induction — your IC or GRC team learns the system before they need to use it in a live matter.

Basic
Full platform access to get started. Suitable for individual investigators and small IC teams beginning to build investigative interview capability.
  • Interview planning & mapping
  • Timeline & Swipe to Timeline™
  • Forensic Interview Log
  • Multi-format file support
  • Interview report export
  • Free user induction via WORQsense
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Agency
For organisations managing multiple matters and investigators at scale. Enterprise dashboard, API integration, and multi-account structure.
  • All Professional features
  • Multiple account structure
  • API integration
  • Enterprise management dashboard
  • Custom deployment options
  • Free user induction via WORQsense
Enquire

WORQsense is the authorised partner for TILES System® in India. Organisations accessing TILES through WORQsense receive preferential pricing and a free user induction. Contact us to find the right plan for your team.

Get access

Bring investigative rigour to every interview your organisation conducts.

Contact WORQsense for access, India pricing, and your organisation's free user induction session.